Privacy Policy

Effective Date: 1st January 2025

This Privacy Policy outlines how LegalCents collects, uses, and protects your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What We Collect

We collect personal and business information necessary to operate the LegalCents platform. This may include:

  • User account details (e.g. name, email, organisation)
  • Transaction data (e.g. budgets, invoices, WIP entries)
  • System use metadata (e.g. activity logs)
  • Support communications
2. How We Use Your Information

We use your information to:

  • Deliver LegalCents services to your organisation
  • Provide technical support
  • Ensure platform security and maintain system performance
  • Comply with legal and regulatory obligations

We do not use your information for marketing purposes.

3. Sharing and Disclosure

We may disclose personal information:

  • To hosting service providers assisting us in platform operations
  • When required by law
  • With your organisation's consent or instruction

We do not sell, rent, or share your information with unrelated third parties.

4. Data Storage and Security

Your information is stored securely on Australian servers. We apply industry-standard security safeguards to protect your data against misuse, interference, and unauthorised access.

5. Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond in accordance with our obligations under the Privacy Act.

6. Retention

We retain your personal information only as long as necessary to provide services or as required by law. You may request deletion of your data, subject to our legal obligations.

7. Complaints

If you believe we have breached the APPs, please contact us. We will respond promptly. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Changes

We may update this Privacy Policy as needed. Significant changes will be communicated via email or platform notification.

Contact Us